Service Policy

BEFORE JOINING THE WEBSITE, CAREFULLY READ THESE TERMS AND CONDITIONS OF SERVICE USE.

By registering, the USER DECLARES THAT THEY HAVE READ AND FULLY ACCEPT, WITHOUT ANY RESERVATIONS, THIS AGREEMENT and TERMS OF USE, which present the "General Conditions" applicable to the use of the services offered by [BUYANJU STORE], which provides an interactive online service, offering a virtual platform, leasing virtual spaces, and hosting content provided by third parties. [BUYANJU STORE] is a service that provides virtual store tools for various online entrepreneurs, where visitors freely choose a store in which they wish to purchase products and services of interest. Therefore, [BUYANJU STORE] does not sell, act as an intermediary, or offer its own products or services. The services provided are operated and managed by [BUYANJU STORE] on the World Wide Web (“Internet”), through the website [support@buyanju.com] and other formally affiliated platforms.

By completing registration, the USER DECLARES THAT THEY ARE OF LEGAL AGE, EMANCIPATED, OR ARE REPRESENTED BY A COMPETENT PERSON, AND THAT BOTH ENJOY FULL CIVIL AND CRIMINAL CAPACITY.

Any person, hereinafter referred to as “USER,” who intends to use the services of [BUYANJU STORE] must accept these Terms of Use and all other policies and principles that govern it. ACCEPTANCE OF THE TERMS OF USE IS ABSOLUTELY ESSENTIAL FOR USING THE PLATFORM AND ITS SERVICES.

The USER must read, ensure they understand, and accept all the conditions established in the Terms of Use, as well as other documents incorporated herein by reference, before registering as a USER of [BUYANJU STORE].


1. OBJECT

1.1 The services covered by these Terms of Use consist of providing USERS, directly or indirectly registered in the system, with access to a set of stores, business establishments, sellers, and self-employed professionals previously registered, who will use the [BUYANJU STORE] platform to offer goods, products, and services owned by the merchants to interested USERS.

1.2 The USER is responsible for filling in their personal data, ensuring that their registration does not cause any harm or embarrassment to third parties.

1.3 After browsing the Virtual Store, the USER may purchase goods, products, and services from the virtual stores found, by accepting the terms and conditions specified herein and paying the required fees for each purchase, subject to the deadlines established in each transaction as defined by the seller.

1.4 The delivery time for products and/or services will be those agreed upon with the virtual store selling the product at the time of purchase completion.

1.5 The publication, acquisition, and delivery of products or services will follow these steps:

a) Publication of the Offer by the VIRTUAL STORE: The offer will be published on the platform provided by [BUYANJU STORE] and will remain there for the period stipulated by the contractor for the USER’s selection.

b) [YOUR STORE] does not guarantee the product or service nor is it responsible for delivery. [BUYANJU STORE] is not liable for any inaccuracies, shortages, or depletion of the stock of the product chosen by the USER from the VIRTUAL STORE.

c) Product or Service Selection: The USER interested in purchasing a product or service may do so freely through the VIRTUAL STORE.

d) Delivery of Offered Products and/or Services: The USER acknowledges and expressly agrees that any product and/or service offered by the VIRTUAL STORE on the platform is acquired directly from the VIRTUAL STORE, which is solely and fully responsible for the delivery, quality, quantity, condition, existence, legitimacy, and integrity of the offered products and/or services. The USER understands that [BUYANJU STORE] does not hold ownership or possession of the products and/or services offered on the platform. By choosing a product and/or service through the platform, the USER declares they have agreed to the regulations and conditions of the VIRTUAL STORE’s offer and acknowledges the terms of use, payment, receipt, and validity period of their selection.


2. ELIGIBILITY TO REGISTER ON THE WEBSITE

2.1 The services of [BUYANJU STORE] are only available to persons who have the legal capacity to contract them. Therefore, individuals who do not have this capacity, including minors or persons who have been temporarily or permanently disabled by [BUYANJU STORE], may not use these services.

2.2 It is also not allowed for the same person to have more than one account as a consumer user, except for consumers who also own a VIRTUAL STORE. If [BUYANJU STORE] detects duplicate accounts through its data verification system, it will permanently disable all accounts.


3. REGISTRATION

3.1 Registration will only be confirmed for applicants who complete all required fields. The future USER must complete the registration with accurate, precise, and truthful information and commits to updating their personal data whenever any changes occur.

3.2 [BUYANJU STORE] is not responsible for verifying the accuracy of personal data entered by USERS. USERS guarantee and are responsible, in all cases, for the truthfulness, accuracy, and authenticity of the registered personal data.

3.3 [BUYANJU STORE] reserves the right to use all valid and possible means to identify its USERS and to request additional data and documents deemed necessary to verify the personal information provided.

3.4 If [BUYANJU STORE] verifies that a USER’s registration information is incorrect or false, or if the USER refuses to send requested documents, [BUYANJU STORE] may block their ability to purchase or select products and services, temporarily suspend, or permanently cancel their registration.


4. PAYMENT

4.1 Payments for purchases made by interested parties and USER interactions may be processed through third-party companies, including payment management service providers.

4.2 [BUYANJU STORE] does not intervene in the results of the USER's relationship with the payment management company, as it operates independently.

4.3 [BUYANJU STORE] cannot guarantee that the services provided by the payment management company will function error-free, uninterrupted, or without malfunctions, delays, or other imperfections.


5. CHANGES TO THE TERMS OF USE

5.1 [BUYANJU STORE] may modify these Terms of Use at any time to improve its services. The new Terms of Use will come into effect upon publication on the platform. If the USER disagrees with the updated Terms of Use, they must notify [BUYANJU STORE] via email within 24 hours. If there is no objection within this period, it will be assumed that the USER has tacitly accepted the new Terms of Use.


6. PRIVACY

6.1 [BUYANJU STORE] will take all possible measures to maintain confidentiality and security as described in this clause but will not be liable for any damages resulting from violations by third parties who use public networks or the Internet to access USER information.


7. USER OBLIGATIONS

7.1 USERS interested in participating in the services offered by [BUYANJU STORE] must register, choose products and services, and make the corresponding payments.

7.2 After registering, selecting a VIRTUAL STORE, and making purchases, USERS must collaborate to help [BUYANJU STORE] and merchants achieve their objectives.


10. RESPONSIBILITIES

10.1 [BUYANJU STORE] does not own, hold, or sell the products/services offered by Virtual Store Partners and does not intervene in delivery or usage.

10.3 [BUYANJU STORE] is not responsible for any USER purchases, financial losses, or damages arising from interactions with Virtual Stores.

10.5 Given the nature of telecommunications and the dependence on third-party services, [BUYANJU STORE] does not guarantee uninterrupted or error-free service.


Best regards,
[Buyanju STORE] Team